Resources & FAQs for Software Products – Support & Returns
Frequently Asked Questions
How do I activate my product?
After purchase, you will receive detailed instructions on how to activate your product via email.
How do I receive my product?
Download products are shipped digitally and should be available within 0-12 hours of purchase. You will receive all necessary information via email.
How can I file a complaint?
Please send us an email to info@nextmedia24.de to submit a complaint. We will take care of your request.
I need advice. What should I do?
With pleasure! Contact us by phone at +49 (0) 178 5354638 or send an email to info@nextmedia24.de .
What do I do if I purchased a product incorrectly?
Please do not use the product and inform us immediately by email. We will investigate the case and get back to you as soon as possible.
How do I redeem a voucher?
Enter the voucher code in the corresponding field during the payment process. The discount will be deducted automatically.
How do I get information about discounts?
Subscribe to our newsletter to be regularly informed about current discounts and offers!
Are there any promotions or special offers?
Yes, we regularly offer promotions and special offers. Please visit our website regularly for the latest information.
